This Privacy Policy describes the information, including personally identifiable information, Long Bay collects when you sign up for, use, access or otherwise interact with Long Bay digital services or websites (collectively, “Services”).

This policy applies to you and all visitors to our websites as well as all customers or users (“Customers”) of our provided Services, unless specified otherwise herein. It applies to all information we collect through our Services. 

If you reside in the European Economic Area, the United Kingdom, or Switzerland (collectively, “EEA Residents”), you have additional rights with respect to your personal data, which include rights under the EU’s General Data Protection Regulation (“GDPR”).

If you reside in California, USA, you have additional rights with respect to your personal information as granted by the California Consumer Privacy Act (“CCPA”). However, this Privacy Notice does not apply to employment-related personal information collected from California-based employees, job applicants, contractors, or similar individuals. See here for California Employee Privacy Notice.   

Long Bay serves an international clientele, and we strive to maintain privacy practices compliant with all jurisdictions. If you have any region-specific concerns, please contact us at  

Information Provided and Uses 

We collect information that you provide, for example, in making a reservation or transacting with Long Bay or our partners. This information may include: your name, email address, billing and shipping information, phone number, birth date, and personal preferences related to our Services.

Long Bay may collect financial information from you, including payment card numbers and expiration dates; and other historical, contact, and demographic information relevant to responding to your inquiries, providing services to you and/or in the course of a transaction. We may also collect information about the date of transactions, descriptions of transactions, products and amounts spent. Long Bay may also collect non-personally identifiable information about your use of the Services, such as your access times, domains, browser type, version and language, and operating system (together, “Use Data”).

We may also collect information when you participate in contests or promotions offered by Long Bay or our partners, respond to our surveys, or otherwise communicate with us.

Cookies and Web Beacons

We use various technologies to collect information which may include sending cookies to your computer or mobile device. For more information on cookies, see here.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data.

We may also collect information using web beacons which are electronic images that may be used in our Services or emails. For more information on web beacons, see here. 

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject cookies; however, our Services may not function properly if you do so.

Third-Party Analytics

We may allow third parties to provide analytics services. These third parties may use cookies, web beacons, and other technologies to collect information, such as the browsers you use to visit our Services, pages viewed, time spent on pages, links clicked, and conversion information. This information may be used by Long Bay to analyze and track data, determine the popularity of certain content, deliver content targeted to your interests, and better understand your usage.

We have no access or control over cookies or other features that third parties may use. This policy does not apply to, and we are not responsible for, third-party cookies, web beacons, or other tracking technologies and we encourage you to check the privacy policies of these third parties to learn more about their privacy practices.

Use Of Information

We may use personal information about you as follows:

Sharing Of Information

We may share personal information about you only in the following circumstances:


In the event we experience a data breach and your information is compromised, we will notify you immediately.  


Long Bay’s Services are not directed toward individuals under twenty-one years of age (“Minors”), nor do we knowingly collect information from Minors.

Preferences & Contact 

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obligated to keep for administrative, legal, or security purposes. If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at US: (800) 858-4618; UK: +44 (0) 1245 99 06; or via email at